ISG will publish a report on public cloud services and solutions

The next ISG Provider Lens™ report will examine providers that are helping a growing number of enterprises transform their IT using public clouds

STAMFORD, Connecticut, July 14, 2022–(BUSINESS WIRE)–Information Services Group (ISG) (Nasdaq: III), a leading global technology research and consulting firm, has launched a research study examining providers of infrastructure, services and public cloud-based digital transformation for businesses.

The results of the study will be published in a comprehensive ISG Provider Lens™ report, titled Public Cloud — Solutions & Services 2022, scheduled for release in December. The report will cover companies offering services such as digital transformation consulting, large-scale infrastructure and platform services, managed services, and Cloud FinOps, the emerging technology to control cloud costs.

Enterprise Buyers will be able to use the information in the report to assess their current vendor relationships, potential new engagements, and available offers, while ISG Advisors will use the information to recommend vendors to the Enterprise’s Buyer customers. .

Business use of the public cloud is growing exponentially, in part due to rapidly growing investments in digital business transformation, heightened cybersecurity concerns, and an increased need for automation. Enterprises continue to partner with IT service providers for transformations using large hyperscalers, such as AWS, Microsoft Azure, and Google Cloud Platform.

As public cloud infrastructure providers mature, enterprises and service providers are shifting their focus from physical hardware to digital platforms and applications, including infrastructure as a service ( IaaS), platform as a service (PaaS) and software. as a service (SaaS).

“The market for public cloud services is growing and changing rapidly,” said Jan Erik Aase, Partner and Global Leader, ISG Provider Lens Research. “Companies should always evaluate vendors globally in terms of security and services offered.”

ISG has distributed surveys to over 200 public cloud service and solution providers. Working in conjunction with ISG’s global advisors, the research team will produce six quadrants representing the digital services and products the typical business purchases, based on ISG’s experience working with its customers. The six quadrants to cover are:

  • Managed Public Cloud Servicesevaluating service providers and integrators offering managed application and infrastructure services on public cloud infrastructure such as AWS, Azure and Google Public Cloud.

  • Large scale infrastructure and platform services, covering providers of virtual computing resources, middleware and software in public cloud environments with on-demand web-centric interfaces. These services can include IaaS, PaaS or SaaS.

  • SAP HANA Infrastructure ServicesEvaluating IaaS vendors offering the types of cloud infrastructure best suited to host SAP’s software portfolio, with a focus on SAP S/4HANA workloads and large-scale HANA databases.

  • Secure Enterprise File Sharing Servicesevaluating vendors of enterprise file sharing platforms in public cloud environments that allow users to store and access data through a browser, desktop or mobile application through a SaaS model.

  • FinOps Cloud Platforms, covering ISVs offering cloud financial management solutions to control spending across multiple public clouds. Key features include maintaining financial accountability of cloud services used by different functional teams and lines of business.

The study’s geographically focused reports will cover the global public cloud market and examine the products and services available in the United States, Australia, Brazil, France, Germany, Nordics, Switzerland, UK United and in the American public sector. ISG analysts Shashank Rajmane, Pedro Maschio, Mirza Iqbal, Wolfgang Heinhaus, Ian Puddy, Phil Hassey, Bruce Guptill, Chandra Shekhar Sharma, Rahul Sengupta and Gabriel Sobanski will write the report.

An archetype report will also be released as part of this study. This report, unique to ISG, is the study of typical buyer types of contact center services as observed by ISG Consultants.

A list of identified suppliers and vendors and further details of the study are available in this digital brochure. Companies that are not listed as public cloud providers can contact ISG and ask to be included in the study.

All ISG Provider Lens™ 2022 assessments now feature new and expanded customer experience (CX) data that measures the actual business experience with specific provider services and solutions, based on ongoing research from ISG on customer experience. Business customers wishing to share their experience on a specific vendor or supplier are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in exchange for their comments.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider assessment of its kind to combine data-driven empirical research and market analysis with the real-world experience and insights of the global advisory team. from ISG. Companies will find a wealth of detailed data and market analysis to help them select appropriate sourcing partners, while ISG advisors will use the reports to validate their own market knowledge and make recommendations to client companies. from ISG. The search currently covers providers offering their services worldwide, across Europe, as well as in the US, Canada, Brazil, UK, France, Benelux, Germany, Switzerland , Nordics, Australia and Singapore/Malaysia, with additional markets to be added. in the future. For more information on the ISG Provider Lens research, please visit this webpage.

A complementary research series, the ISG Provider Lens Archetype Reports, offers an initial assessment of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a global leader in technology research and consulting. A trusted business partner to more than 800 customers, including more than 75 of the world’s 100 largest enterprises, ISG is committed to helping enterprises, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The company specializes in digital transformation services, including automation, cloud, and data analytics; procurement advice; governance and risk management managed services; network operator services; design of strategy and operations; change management; business intelligence and technology research and analysis. Founded in 2006 and headquartered in Stamford, Connecticut, ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries – a global team known for its innovative thinking, market influence, deep expertise in industry and technology and its world-class expertise. research and analysis capabilities based on the most comprehensive market data in the industry. For more information, visit

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Will Thoretz, ISG
+1 203 517 3119
[email protected]

Julianna Sheridan, Matter Communications for ISG
+1 978-518-4520
[email protected]